Privacy Policy

Nav Bharat Steel Trading Co. ("we", "us", or "our") is a furniture hardware wholesale business operating from 1915/32, Ramesh Market, Delhi — 110006, India. We are an authorised stockist of Maruti Hinges and a wholesale distributor of precision-engineered furniture fittings.

This Privacy Policy explains how we handle personal information provided to us through our website, inquiry forms, email, and phone communications.

Contact for privacy matters:
inquiry@navbharathardware.com  ·  +91 11-49128754

We collect only the information you voluntarily provide to us. This includes:

We use your information solely for the purposes for which it was provided:

• — To respond to wholesale inquiries, price requests, and technical questions.
• — To prepare and send product quotations, order confirmations, and dispatch notifications.
• — To maintain records of business transactions for accounting and legal compliance.
• — To communicate updates about product availability, pricing changes, or new stock relevant to your previous inquiries.

We do not use your information for unsolicited marketing and we will not add you to any mailing list without your explicit consent.

We do not sell, rent, or trade your personal information to any third party.

Your information may be shared only in the following limited circumstances:

• — Logistics partners — solely to arrange delivery of goods you have ordered, limited to your name, address, and order details.
• — Legal obligation — if required by applicable Indian law, court order, or regulatory authority.

We retain your contact and inquiry information for as long as necessary to maintain our business relationship and fulfil our accounting obligations under Indian law (typically 7 years for financial records).

If you have not placed an order or made an inquiry within 3 years, we will delete your contact details from our active records unless you have asked us to keep them.

Our website uses only essential session cookies required for the site to function. We do not use tracking cookies, advertising cookies, or analytics platforms that collect personal data.

You may disable cookies in your browser settings without affecting your ability to browse our website or submit an inquiry.

You have the right to:

• —Request a copy of the personal information we hold about you.
• —Ask us to correct any inaccurate information.
• —Request deletion of your information where we have no legal obligation to retain it.
• —Withdraw consent for communications at any time by contacting us directly.

To exercise any of these rights, contact us at inquiry@navbharathardware.com or by phone at +91 11-49128754. We will respond within 15 business days.

We take reasonable precautions to protect your information from unauthorised access, including restricting access to business records to authorised staff only and using secure email for business communications.

As a wholesale B2B operation, we do not store payment card information. All payment transactions are handled offline or through verified payment channels.

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the latest revision. We will notify active business contacts of any material changes by email.